Medical Billing Client Relationship Manager - McKesson Corporation | Hirepurpose
Login to McKesson Connect, SupplyManager, Specialty Health Customer Center, and MPRS Reporting Portal McKesson Patient Relationship Solutions — helping and knowledgebase for McKesson's Pharmacy Management Systems. McKesson is hiring a Manager, PBM Relations in New Albany, Ohio. . Benefits Managers (PBM) to ensure support for the client's plan and members on. Client Relationship Manager salaries at McKesson can range from $84,$ 98, This estimate is based upon 2 McKesson Client.
Research, develop and communicate corrective actions needed to resolve problems. Develop and present customer profiles and related financial summaries to SWAT analysis team. Provide opportunity assessments to senior management Manage the process, development and delivery of periodic, meaningful and productive strategic business reviews.
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Understands, evaluates, and interprets data to provide the necessary meaning and optimal value to the customer. Negotiates and communicates revised service levels as required.
Approves project scope, business rules, and overall project release. Ensures client sign-off is obtained on business requirements initial and ongoing change requests and proper documentation is maintained. Serves as the first point of contact for day-to-day program issues. Involves team members as needed to resolve all issues and escalates to Strategic Account Executive as necessary. Manages program changes and associated change request process. Financial Monitors program profitability and revenue according to plan on an ongoing basis.
Our products and services touch the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, McKesson Specialty Health empowers the community patient care delivery system by helping community practices advance the science, technology and quality of care.
Medical Billing Client Relationship Manager
The Customer Manager is the primary client contact in supporting the ongoing maintenance of an account and is responsible for providing solutions that proactively meet client program requirements. Understands contractual obligations and negotiates incremental contractual arrangements after program go-live. Coordinates internal effort to produce sizing on new client initiatives and delivers pricing to customer.
Responsible for ensuring the accuracy of all client invoices prior to billing release. Receives client invoices from finance department and ensures all invoices are received in a timely manner, reviews all line items, and verifies all backup documentation. Acts as primary point of contact for the client related to projects and project status information.
Manages client expectation regarding the delivery of services. Responsible for all written and verbal non-sales and non-IT specific communication to the client.
Scope of work to be used by the business systems analyst for development of a business requirement document. Responsible for business requirement development Manages team sub-projects for the implementation of new products, services, client initiatives and change requests according to company standards Responsible for managing project timeline, cross-functional teams, interdepartmental communication.
Maintains project plans and tracking logs as appropriate. Contract administrationduties are included in this role. Requires the ability to change thethinking of, or gain acceptance of, others in sensitive situations.
Reviewsand approves all contractual documents for protection of the company'scontractual posture, satisfaction of customer specifications and adherence tocompany policy. Advises management of contractual rights and obligations andprovides interpretation of terms and conditions. Manage complexityeffectively and show an ability to integrate diverse and comprehensivecapabilities, build appropriate linkages, and leverage technology, services,and people across boundaries.
Maintain knowledge ofpharmaceutical industry products, trends, and processes. Provide rapid problemresolution and streamline process. Provide input to, andcoordinate with, divisional product and support organizations on product,services and integration requirements.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare.